Terms and conditions

Resilient People Online Terms and Conditions

Access to the Resilient People Resilience Hub and Respond Companion is subject to the overall Resilient People Privacy Policy.

Data Protection Act 1998:

The information you provide may be stored in both manual and electronic formats until 2033. It will be held to facilitate the services we provide to you or your business, to assist with record keeping, statistical and research purposes, statutory purposes, and to facilitate ongoing communication.

By registering for the Resilient People Resilience Hub and Respond Companion, you confirm that you agree to the client declaration:

I have read and understood the Data Protection statement and consent to usage of the information provided for the purposes described. The details provided on this form are current and accurate to the best of my knowledge. I confirm that the details contained within this form are correct and give my permission for this information to be stored and processed as specified herein.

Access:

  • We reserve the right to withdraw individual or wholesale access to the Resilient People Resilience Hub and Respond Companion at any time and without notice.

 

 

Content:

  • Unless stated otherwise, the intellectual property rights and copyrights for all material displayed on our website and contained in our online courses and materials are owned by us or our licensors. You may download and print extracts from our website (or from the online courses accessed through our website) for your own personal, non-commercial purposes. You should not use any extracts from our website for any other purposes. Any rights not expressly granted in these terms and conditions are reserved.
  • No part of our Resilience Hub or Respond Companion may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved.
  • Third Party Websites
  • We will provide links to third party websites on our website for your information. If you use these links, you leave our website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to by our website, you do so entirely at your own risk. You are therefore responsible for accessing any other websites via any links we supply and we accept no liability.
  • Availability
  • We always try to ensure that our website is always available for you. In the event that our website is unavailable at any time and for any period (for whatever reason) we shall not be liable. Where possible, if maintenance of the site is taking place we will advise you of this at attempted log in. We aim to ensure we cause as little disruption to our users at all times.

Registration

To participate in online courses via our website you will need to register with us. Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued rests with you.

Information you provide to us during your registration will be dealt with in line with our Privacy Policy.

Privacy

We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Our Privacy Policy, together with our terms and conditions, sets out how we collect personal information from you, or how you provide us with personal information, which will be processed by us.

When you place an order and create an account with us on our website, we will ask you to provide certain personal information, for example:

  • your name; and
  • your email address.

Please note that we require this information to be able to process and fulfil your order or answer any questions.

By submitting this information via our website, this is considered your consent for us to use your personal information in accordance with our privacy policy (which may be amended from time to time).

Your personal information will then be used by us to provide you with the services you ordered and from time to time to communicate with you on any matter relating to the provision of the services.

Please note that we and our trusted partners and relevant awarding or accrediting organisations may also use the information you provide to us for the following purposes:

  • to monitor website usage and provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual;
  • to support, improve and develop our business in general;
  • to contact you for your views on our website, our services and our business in general; and/or
  • to provide you with updates to our services, any special or new services, developments to our website or any policies (including our Privacy Policy) displayed on our website, and any other matter we think may be of interest to you.

You have the right to ask us not to process your personal data for marketing purposes.

We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.

Liability

Save to the extent permitted by law, we (and any of our group companies and the officers, directors, employees, shareholders, sub-contractors or agents of any of them) exclude all liability and responsibility (including without limitation in respect of negligence) from any amount or kind of loss or damage arising out of or in connection with your use of this website.

Please note that all information is to be consider of an advisory nature only and care and support should be sought from a medical professional.